|
|
|
|
MAP & DIRECTIONS  |
F R E Q U E N T L Y A S K E D Q U E S T I O N S We have assembled the most frequently asked questions about Tahoe Keys Resort and the Lake Tahoe Reservation Bureau, thoughtfully answered them and organized all of the information for your convenience. If you do not find the answer to a question you have, please use the e-mail "Contact Us" form or call .
|
||||||||||||||||||||||||||||||||||||||||
 |
Location | ||||||||||||||||||||||||||||||||||||||||
| Q | Where are you located? | ||||||||||||||||||||||||||||||||||||||||
| A | Tahoe Keys Resort and the Lake Tahoe Reservation Bureau are located in South Lake Tahoe, California. Located at the southern tip of Lake Tahoe, South Lake Tahoe is only 58 miles south of Reno, Nevada, 198 miles east of San Francisco and 100 miles northeast of Sacramento. When you stay with us you are just minutes to the lake, to some of the best skiing in North America and to famous casinos! | ||||||||||||||||||||||||||||||||||||||||
| Q | Is Tahoe Keys Resort lakefront? | ||||||||||||||||||||||||||||||||||||||||
| A |
Tahoe Keys Resort is located in the Tahoe Keys, the only marina community on Lake Tahoe. All waterfront homes and condos are located on one of numerous lagoons, canals or marinas. All of the homes have great amenities and comfortable accommodations. Most homes and condos have a private boat dock, providing direct access to Lake Tahoe and your favorite watersports. In the winter, skiers prefer staying at Tahoe Keys Resort because of our proximity to the slopes. Another advantage of staying at Tahoe Keys Resort is that you will be close to the year-round nightlife in town and at nearby famous casinos! |
||||||||||||||||||||||||||||||||||||||||
| Q | What is the difference between the North Shore and the South Shore of Lake Tahoe? | ||||||||||||||||||||||||||||||||||||||||
| A | You can drive completely around Lake Tahoe in about an hour and a quarter, so everything is relatively close to our properties. Many people favor the South Shore because it offers the most opportunities for recreation. Casinos at Stateline, skiing at Heavenly Mountain and all manner of water sports and summertime activities are within minutes of our properties. The North Shore has excellent skiing opportunities at resorts such as Squaw Valley USA and Alpine Meadows. However, the different recreational venues tend to be more spread out and require more driving. If you are not familiar with Lake Tahoe, we recommend that you stay at the Tahoe Keys Resort or the Lake Tahoe Reservation Bureau properties and explore the area from here. You will be assured of a pleasant experience! | ||||||||||||||||||||||||||||||||||||||||
| Q | What ski areas are near you? | ||||||||||||||||||||||||||||||||||||||||
| A |
Heavenly Mountain is within minutes of all properties at the Tahoe Keys Resort and the Lake Tahoe Reservation Bureau. Heavenly Mountain is the largest bistate ski resort in the United States, rising to 10,100 feet -- the highest elevation of any ski resort in Lake Tahoe! If Heavenly isn't enough of a challenge for you, South Lake Tahoe is located less than an hour from 15 ski resorts. Visit the SKIING section of this site for details about skiing and snowboarding in Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
| Q | How close are you to skiing, hiking, biking . . . ? | ||||||||||||||||||||||||||||||||||||||||
| A |
The Tahoe Keys Resort and the Lake Tahoe Reservation Bureau properties are centrally located to a multitude of diverse activities offered in the Lake Tahoe Basin. Whatever activity interests you, you can probably be doing it within five minutes to an hour, at most! Visit the WHERE TO PLAY section of this site for information about activities in Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
| Q | How close are you to the casinos? | ||||||||||||||||||||||||||||||||||||||||
| A |
Lake Tahoe's largest selection of casinos is located on Stateline in Nevada, right next to South Lake Tahoe. After an exciting day on the lake or the slopes, enjoy first-class entertainment and gaming at Caesars, Harrah's Lake Tahoe, Harveys and a variety of smaller casinos! |
||||||||||||||||||||||||||||||||||||||||
| Q | What golf courses are near you? | ||||||||||||||||||||||||||||||||||||||||
| A |
There are four golf courses within minutes of any of the Tahoe Keys Resort and the Lake Tahoe Reservation Bureau properties. The Edgewood Tahoe Golf Course, home of the "Isuzu Celebrity Classic," is one of many great golfing opportunities. Visit the GOLF section of this site for details about golf courses in Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
|
Transportation | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you offer shuttle service to casinos and skiing areas? | ||||||||||||||||||||||||||||||||||||||||
| A |
By design, Tahoe Keys Resort and the Lake Tahoe Reservation Bureau properties are in residential areas that offer the privacy of your own home neighborhood. Although there is no direct shuttle service from your rental to casinos and skiing areas provided by our company, there are numerous clean, inexpensive and reliable car-free transportation options in South Lake Tahoe that are easy to access. Visit the TRANSPORTATION section of this site for transportation options in Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
| Q | Do I need a car if I stay at your properties? | ||||||||||||||||||||||||||||||||||||||||
| A |
There are numerous clean, inexpensive and reliable car-free transportation options in South Lake Tahoe that are easy to access. However, we recommend renting a car if your vacation plans include exploring as much of the area as you can. With so many things to do and see, it is easier to enjoy your vacation on your time schedule if you rent a car. Visit the TRANSPORTATION section of this site for a list of rent-a-car agencies. |
||||||||||||||||||||||||||||||||||||||||
| Q | How far is the Reno airport from South Lake Tahoe? | ||||||||||||||||||||||||||||||||||||||||
| A |
Reno International Airport is 58 miles and one hour and 15 minutes travel time to our registration office. If you rent a car, take U.S. HWY 395 south to U.S. HWY 50 west to Tahoe Keys Boulevard and turn right at the Tahoe Keys Marina sign. We are the first building on the left. Visit the TRANSPORTATION section of this site for transportation options to South Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
|
Activities | ||||||||||||||||||||||||||||||||||||||||
| Q | What activities are there to do near you? | ||||||||||||||||||||||||||||||||||||||||
| A |
There are a multitude of year-round activities to enjoy that only require five minutes to an hour travel time from our properties. In the summer, there are enough out-of-doors activities to keep an entire family busy for months. Pack the sunscreen and have fun boating, water skiing, jetskiing, windsurfing, parasailing and rafting. Fish. Golf. Play tennis. Bungee jump. Rock climb. Hike and bike on the flat or on the mountains. Visit a beach and take a picnic and take a dip. Ride a horse and ride a trolley. And more! In the winter, choose from 15 ski resorts that offer skiing, snowboarding, telemarking, cross-country skiing, snowshoeing, snowmobiling and tubing action. Plus . . . Art Galleries. Museums, Lake Cruises. Hot Air Balloons. Restaurants. Shopping. And 24-hour world-class nightlife and entertainment around town and at nearby famous casinos. Lake Tahoe has it all! And our properties are close to all of it! Vist the WHERE TO PLAY section of this site for information about activities in Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
| Q | What can kids do when our family stays with you? | ||||||||||||||||||||||||||||||||||||||||
| A |
Lake Tahoe has a variety of activities for youngsters and the young at heart. From exploring the Old West at the Ponderosa Ranch to miniature golf, kids will run out of energy long before they run out of fun things to do. Visit the KIDS & FAMILY section of this site for nonstop activities for kids to do in Lake Tahoe. |
||||||||||||||||||||||||||||||||||||||||
|
Amenities | ||||||||||||||||||||||||||||||||||||||||
| Q | What should I bring when I stay with you? | ||||||||||||||||||||||||||||||||||||||||
| A |
Groceries are all you will need! A "starter kit" of bath tissue, paper towels, trash bags, bath soap, shampoo, laundry detergent and dishwashing detergent is supplied. Towels and bed linens are also provided for the number of people each property sleeps. |
||||||||||||||||||||||||||||||||||||||||
| Q | Do all of your properties have kitchens? | ||||||||||||||||||||||||||||||||||||||||
| A | YES! All of our properties come with fully equipped kitchens. This means that pots, pans and place settings will accommodate the same number of people the home or condominium sleeps. All properties have access to barbecues in the summer. Whether you are planning a picnic or Thanksgiving Dinner, we have you covered! | ||||||||||||||||||||||||||||||||||||||||
| Q | Am I expected to houseclean before I check out? | ||||||||||||||||||||||||||||||||||||||||
| A | Our company employs housekeepers to clean your rental after your departure. This service is added to your rental fee when you make your reservation. However, we do expect you to do "light clean up" before departure. This means bagging trash, washing dirty dishes and putting dishes away in the cabinets. | ||||||||||||||||||||||||||||||||||||||||
| Q | Why do so few properties allow pets? | ||||||||||||||||||||||||||||||||||||||||
| A | The properties we manage are privately owned. Therefore, the owners specify whether or not pets are permitted. We strive to provide properties that will suit our guests’ needs. In some cases we can be granted special permission in order to make the selected lodging better accommodate our guests. If you are having difficulty finding a property that suits your needs, give us a call and one of our reservation agents will help you make the best accommodation decision for your vacation. | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you offer properties for disabled people? | ||||||||||||||||||||||||||||||||||||||||
| A | At this time, we are sorry to be unable to offer considerations for physically challenged individuals. | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you provide cribs when our family stays with you? | ||||||||||||||||||||||||||||||||||||||||
| A |
Cribs may be rented daily and weekly through an independent business in South Lake Tahoe. Call "Baby's Away" at 800-446-9030 or 530-544-2229. Advance reservations are strongly recommended. The items you order will be delivered to your rental property before your arrival. |
||||||||||||||||||||||||||||||||||||||||
| Q | How new are your properties? | ||||||||||||||||||||||||||||||||||||||||
| A | All of our properties vary in age. All of them are well-maintained and very clean. | ||||||||||||||||||||||||||||||||||||||||
| Q | Do your properties have boat docks? | ||||||||||||||||||||||||||||||||||||||||
| A | All properties within the Tahoe Keys Resort marina area have access to a boat dock. Some of the Lake Tahoe Reservation Bureau properties have boat docks close to the property. If you are looking for a property with a boat dock, be sure to indicate that as a preference on the SEARCH FOR LODGING form. | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you rent boats? | ||||||||||||||||||||||||||||||||||||||||
| A |
We do not rent boats or arrange boat rentals. However, we would be happy to give you names and phone numbers to help you arrange for a boat rental. Visit the BOAT RENTALS section of this
site for a list of all types of boat rental options. |
||||||||||||||||||||||||||||||||||||||||
|
Package Deals | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you offer ski packages? | ||||||||||||||||||||||||||||||||||||||||
| A | We do not offer ski packages due to the continually changing weather conditions and the nonrefundable nature of ski passes. However, we do offer discount
lift tickets at our front desk and we would be happy to assist you upon arrival. |
||||||||||||||||||||||||||||||||||||||||
|
Rates, Discounts and Policies | ||||||||||||||||||||||||||||||||||||||||
| Q | May I use my credit card to make reservations? | ||||||||||||||||||||||||||||||||||||||||
| A |
YES! The Tahoe Keys Resort and the Lake Tahoe Reservation Bureau accept MasterCard, Visa, Discover and American Express. Personal checks are accepted. SEARCH FOR LODGING NOW! |
||||||||||||||||||||||||||||||||||||||||
| Q | What is the difference between a standard, moderate, moderate plus and deluxe property? | ||||||||||||||||||||||||||||||||||||||||
| A | All of our properties are rated based on the décor and furnishings of the home, condominium, cabin or cottage. In general, properties with more modern, coordinated décor will receive higher ratings. A deluxe property will have modern, matching décor, while a property receiving a standard designation may have slightly older furnishings. You can expect that any property you select will be clean, comfortable and equipped with everything you need to make your vacation enjoyable. | ||||||||||||||||||||||||||||||||||||||||
| Q | What time is check-in and check-out? | ||||||||||||||||||||||||||||||||||||||||
| A | Guaranteed check-in time is 3:00 pm and check-out is before 10:00 am. If you need either an early check-in or late check-out please speak with a reservation agent. We will do everything we can to accommodate you. |
||||||||||||||||||||||||||||||||||||||||
| Q | What are the minimum stay requirements? | ||||||||||||||||||||||||||||||||||||||||
| A | The Tahoe Keys Resort and the Lake Tahoe Reservation Bureau have varying minimum stay requirements. Each property description page lists the minimum stay requirements. If space is available, we will accept fewer nights for bookings made closer to the arrival date. | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you offer any discounts? | ||||||||||||||||||||||||||||||||||||||||
| A | YES! We do offer discounts during nonholiday times. We offer a return guest discount, AAA and off-season discounts. Call us to find out what discounts are available to you. | ||||||||||||||||||||||||||||||||||||||||
| Q | What is the process for reserving a property? | ||||||||||||||||||||||||||||||||||||||||
| A | In order to reserve a property for the dates of your vacation, we require a nonrefundable deposit equal to one night's rent of the property. The balance due on the reservation will then be due 30 days prior to arrival. (60 days prior on all Christmas and New Year's reservations.) You can make a reservation online by searching for a property to meet your needs, or completing a Reservation Request Form. | ||||||||||||||||||||||||||||||||||||||||
| Q | What is your cancellation policy? | ||||||||||||||||||||||||||||||||||||||||
| A | All reservations are nonrefundable. However, we do offer travelers' insurance that will cover you in the event that you are unable to come for medical
reasons or weather conditions. For details, please call us at . |
||||||||||||||||||||||||||||||||||||||||
|
Weather | ||||||||||||||||||||||||||||||||||||||||
| Q | What is the weather like during the year? | ||||||||||||||||||||||||||||||||||||||||
| A |
With an average of 278 sunny days a year, the chances are high that you will enjoy great weather conditions during your summer and winter vacations.
|
||||||||||||||||||||||||||||||||||||||||
|
Groups & Conventions | ||||||||||||||||||||||||||||||||||||||||
| Q | Do you have meeting facilities for groups and conventions? | ||||||||||||||||||||||||||||||||||||||||
| A | The Echo Creek Mountain Ranch is perfect for medium-sized company retreats and meetings, as well as for weddings and family reunions. This 16-acre estate has plenty of room for groups of 50 people, and sleeps 24 people comfortably. Visit the ECHO CREEK MOUNTAIN RANCH section of this site. | ||||||||||||||||||||||||||||||||||||||||
|
If you have additional questions, call us at . |
|||||||||||||||||||||||||||||||||||||||||
 |
|
|
|||||||||||||||||||||||||||||||||||||||
 |
|
|
|
|
| |
|
|
|
|
|
info@tahoevacationguide.com Copyright © 1998 - 2006 Tahoe Keys Resort. All Rights Reserved. |
